The patient, the taxpayer and the hospital PAS*

* Patient Administration System It was a great promise for the 2000s. The new hospital IT system was going to do everything the staff wanted and make it easier to provide a patient-focussed service. The hospital confirmed a successful implementation. So when the reported data from the new system showed hundreds of patients waiting overContinue reading “The patient, the taxpayer and the hospital PAS*”

Waiting to see the GP (and data provenance)

I’m registered with an excellent GP practice, so when I phoned in the afternoon I wasn’t surprised the receptionist allowed me to book an appointment in a month’s time. The GP had suggested I go back to see him if the complaint worsened, but I wanted to record some daily observations before the appointment soContinue reading “Waiting to see the GP (and data provenance)”

What digital healthcare workers can learn from doctors

When he originally saw the doctor in Outpatients, she took a full history and then referred him for diagnostic tests. He left thinking she was a good doctor. It wasn’t long before he was back in Outpatients to see the doctor again. ‘The test results confirm that your problem is what I thought last time,’Continue reading “What digital healthcare workers can learn from doctors”