alastairbeattie

If the National Health Service was used as the model for how to run Marks and Spencer, what would their stores look like today?

[This article is based on one I wrote in 2018 and which was published in the UK’s Health Service Journal (https://www.hsj.co.uk/service-design/what-if-mands-was-run-like-the-nhs/7023058.article). This rewrite has been produced with the help of a professional writer and friend, Sue Williams (https://suewilliams.com.au/).] It’s an illuminating thought. Staff in one shop would never be able to cover a shift inContinue reading “If the National Health Service was used as the model for how to run Marks and Spencer, what would their stores look like today?”

Introduce Yourself (Example Post)

This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right. You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click theContinue reading “Introduce Yourself (Example Post)”